Williams Transport Company, Williams Sand Company, Roadrunner Express, 24 Hour Emergency Services
HomeAdvantagesQualificationsService AreaServicesEquipmentTestimonialsLinks
heavy equipment

Our Services
24 Hour Emergency Response
Transportation and Containment
Industrial Services
Environmental Remediation
Consulting and Training
Dredging/Sand Production

Frequently Asked Questions

What is the difference between the Williams Transport Company, Roadrunner Express, Inc, and the Williams Sand Company?

All three companies are part of the same family conglomerate, the Williams Transportation Group, and were divided based on the services offered. By combining the three companies under one management structure, we are able to offer comprehensive services, meaning one call solves all your problems. Each entity is owned by the Williams family, so while the name on your invoice may differ, the level of service will remain the same. Check out a more detailed description of the evolution of the company. [see about us page]

Do you really own all of your own equipment?

Absolutely. Many companies will claim they own their equipment, when they really rent the equipment or use subcontractors. We own the equipment and operate it daily. When our operator arrives on your site, you will quickly be able to tell the difference. Our experience and efficiency means a significant cost savings to our customers.

How do I know if something is hazardous or non-hazardous?

This is a tricky question. First and foremost, if you are having an emergency and are looking for answers, immediately call 911. Then call our 24 hr. Emergency Response line at (770) 967-6501.

Provided that you are not currently experiencing an emergency, let’s see if we can shed some light on this murky and all too frequent question. First, we must determine what the product(s) are. If you do not know, then the only viable solution is to have the product(s) tested. From there, you must determine what you intend to do with the product(s). There are many options available to almost every situation, and it really does matter how this part is handled. Once a decision is made based on the results of the analytical testing, the product may or may not have to be declared as a hazardous material or a hazardous waste.

The laws are set up in such a fashion that they deal with products and situations from an agency perspective, not from your perspective. Some items that may not be considered hazardous by the EPA may be required to be shipped as a hazardous material or waste. The opposite is also true. The last and typically final hitch in this equation is the disposal method and facility. Based on the analytical results, the disposal facility will deem a product or waste stream as hazardous or non-hazardous. Remember, each of these components is necessary, but each is divorced from the other relative to classification.

Sound confusing? It certainly can be! That’s why we are a sole source operation. We can help you from the training and planning stages all the way through to the final disposal of the product(s). In order to answer the above question, you have to consider a myriad of questions and you would have to be fully versed in several thousands of pages of Federal law and be familiar with all of your local ordinances and rulings, and those areas the product(s) may affect.

Still confused? Just pick up the phone and call our offices and ask to speak with one of our hazardous materials specialists. They will be happy to assist you in any way possible.

How much of something has to be released before I must have it cleaned up?

The answer to this question can be just as confusing as the question above. First, we must determine in what state the incident is located. Next, we need to know what properties have been impacted. Finally, we need to know if the product has come into contact with water or a state identified waterway.

Ultimately, a spiller is responsible for cleaning up any amount of released hazardous materials. This is identified in numerous locations throughout the scope of the federal hazmat regulations. It should be noted that states and local jurisdictions have the ability to make stricter rules, but they cannot make less stringent ones than those that exist by the federal government.

As with almost anything else today, the big question is one of liability. If you have an incident, and decide not to clean it correctly, although you may think you are saving some money, the long range effects just may be more than your bargaining for. The simplest answer is to clean the spill up correctly, in accordance with all federal, state, and local guidelines and laws.

If I do experience a hazardous materials emergency, what should I do / expect?

First, call 911. Then call our 24 hour emergency contact number at (770) 967-6501. Next, make sure that you closely follow any pre-established safety guidelines if they exist. Upon the arrival of emergency personnel, they will direct you to the safest course of action.

Regardless of the contractor you choose, you should expect the situation to be handled in a safe, controlled, and expeditious manner. If you are the person in charge, you should expect to have to answer a lot of questions from both the public safety community and the private contractor(s). Depending on the size of your project, you should expect to meet with state and federal representatives who have the authority to direct the nature and course of the clean up process.

You should ask if the situation you are in will cause a complete shut down of your daily operations, or if you can resume some or all of your normal functions while the situation is being handled.

How much will it cost?

We utilize two methods of determining job costs. We can provide a quote based on the situation, or we can bill through our standardized time and materials contract as we do for all emergency responses. Direct billing is by far the cheapest and best way as the customer only gets charged for items necessary to complete the project. Estimating emergency response projects is very difficult and misleading. Sometimes the simplest release is made far more cumbersome due to external factors. Inversely, sometimes the nastiest situations come together so easily and with no complications, and the customer is very pleasantly surprised.

The most important thing to take from here is to demand that any contractor performing services for you be very clear that you expect to be involved in every aspect of the strategic decision making process. Ask why something is being done if you don’t understand it. Suggest other alternatives if you believe that you have identified a simpler and more cost effective solution. In our experience, often the client has intense product and or process knowledge that can significantly improve the overall outcome of projects.

Is there anything I can do to be better prepared?

We offer training and consulting services to a wide variety of industries. If you have an interest in reducing your potential for an incident, or are seeking training for your employees, give us a call. We’ll be happy to help you in any way we can.